Invite someone

Send a link that lets you call someone's Mac from BoxView.

You invite each person once. After that, their Mac stays on your Home screen and you can call it whenever they need you.

Make the invite

  1. On BoxView's Home screen, tap + and choose Invite Someone to Get Help….
  2. Under Your name, type the name they know you by. They see it on their Mac.
  3. Tap Create Invite. BoxView shows a 12-character code, valid for 24 hours.
  4. Tap Send Invite… and send it the way you usually talk to them, such as Messages or email. Or tap Copy Link and paste it yourself.

The message reads: "I can help with your Mac. Open this link on your Mac and follow the steps. If it asks for a code, it's" and the code. The link starts with https://boxview.app/join.

What happens next

  1. They open the link on their Mac. The page shows your name and how to install BoxView Helper.
  2. BoxView Helper asks whether to let you help with their Mac, and they click Accept.
  3. Next time BoxView is open on your phone, it finishes by itself: BoxView says their Mac was added, with Call Now and Later.

Keep BoxView open, or open it again later. It only finishes the invite while it's open.

Invites waiting

Invites they haven't accepted yet are listed under Waiting to be accepted in the invite sheet, with how long they have left. Swipe one to Cancel it.

Good to know

  • If they're not at their Mac when the link arrives, they can type the code instead: Enter an Invite Code… in BoxView Helper's menu.
  • An invite works once. To help someone on another Mac, send another invite.
  • Your phone forgets an invite after 24 hours. Their Mac forgets an accepted invite your phone never picked up after 7 days.