BoxView

Privacy

BoxView has no accounts and no tracking. The screen, sound and files in a session travel between the devices taking part, and we can't read them. BoxView is made by Cylo Ltd, and the policies Cylo publishes apply to it.

Connections to your Mac

BoxView connects straight to your Mac, or through an SSH server you choose. These connections don't pass through any server of ours.

What stays on your iPhone or iPad

  • Your saved Macs, groups, settings and the last picture of each Mac are stored on the device.
  • Passwords and SSH keys are kept in the device's Keychain. A key made in the Secure Enclave never leaves it.
  • When you export your list of Macs, the file leaves the passwords out.

BoxView Helper

BoxView Helper on your Mac talks to BoxView over its own connection, encrypted with a key that the two make when you pair them. Sound, microphone and camera go only between your phone and your Mac.

Remote support

When you help someone through BoxView Helper, your iPhone and their Mac often can't reach each other directly, so the call goes through our relay at relay.boxview.app.

  • The screen and your voices are end-to-end encrypted between BoxView and BoxView Helper. The relay passes the data on and can't read or change it.
  • The relay sees the IP addresses of both devices, when they connect and how much data passes, as any server that forwards traffic does.
  • The invite code travels in the part of the link after the # sign. Browsers don't send that part to web servers, so the code doesn't reach our web server.

This website

boxview.app sets no cookies, runs no analytics and loads nothing from other companies' servers. Our web server sees your IP address and the page you ask for, as every web server does.

Policies that apply

Cylo Ltd is responsible for the personal data BoxView handles. These policies, published at appbox.co, cover it in full:

The full list is at appbox.co/policies.