Install BoxView Helper
Put BoxView Helper in your Applications folder, open it, and choose what it's for.
Install
- Download
BoxView-Helper.zipand open it. Your Mac unpacks BoxView Helper. - Open BoxView Helper. macOS asks whether to open an app downloaded from the internet: click Open.
- If it isn't in your Applications folder yet, it offers to move itself there. Click Move to Applications. It needs to be there to open by itself when you log in, and to install BoxView Camera.
- A phone icon appears in the menu bar, at the top right of the screen. That's BoxView Helper's menu.
The first time, a window explains the two ways to use it:
- Pair a Phone…: use this Mac from BoxView on your iPhone or iPad. See Pair your iPhone or iPad.
- Enter an Invite Code…: someone sent you an invite so they can help with this Mac. See For the person being helped.
You can do either later from the menu.
Open at Login
To keep BoxView Helper running after a restart, choose Open at Login in its menu, so it shows a tick. Accepting an invite turns this on for you, so the person helping you can always reach the Mac.
The menu
The menu only shows what you use:
| Menu item | What it does |
|---|---|
| Pair a Phone… | Shows a code to pair an iPhone or iPad. |
| Paired Phones | Lists paired phones. Choose one to forget it. |
| Install BoxView Microphone… | Installs the microphone driver. See BoxView Microphone. |
| Install BoxView Camera… | Installs the camera. See BoxView Camera. |
| Window Jump: … | Opens the privacy settings Window Jump can use. See Window Jump and previews. |
| Enter an Invite Code… | Accepts an invite typed by hand. |
| People Who Can Help | Lists people who can call this Mac. Choose one to remove them. |
| Screen Sharing… | Checks Screen Sharing is on, and shows how to turn it on. |
| Open at Login | Starts BoxView Helper when you log in. |
| Quit BoxView Helper | Quits it. Any call ends. |
Phones you've paired, sound and devices, and Window Jump only appear in the menu once a phone is paired with this Mac.